Privacy Policy

1. Introduction

Welcome to Bharosa Old Age Home, a unit of Bharosa Neuro Psychiatry Hospitals. We value the trust you place in us when you share your personal and medical information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with applicable Indian laws and medical confidentiality standards.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, phone number, email address, and physical address provided during inquiries or the admission process.
• Sensitive Medical Information: Health history, psychiatric conditions (e.g., Dementia, Alzheimer’s), medication details, and dietary requirements provided during consultations or admission assessments.
• Technical Data: IP address, browser type, and device information collected automatically via cookies to improve website performance (see our Cookie Policy).

3. How We Use Your Information

We use your data solely for the following purposes:

• Care & Admissions: To assess suitability for admission, create personalized care plans, and ensure the safety of our residents.
• Communication: To schedule tours, respond to inquiries, and provide families with regular updates on their loved one’s health and well-being.
• Medical Coordination: To facilitate treatment and emergency care with our parent entity, Bharosa Neuro Psychiatry Hospitals, or other medical specialists as required.
• Legal Compliance: To comply with local health regulations and government reporting requirements.

4. Data Protection & Security

As a medical-affiliated facility, we take data security seriously. We implement industry-standard security measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction.

• Physical records are stored in secure, restricted-access areas.
• Digital records are protected by encryption and secure servers.

5. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share information only in the following circumstances:

• Medical Necessity: With doctors, nurses, and emergency responders within the Bharosa network to provide immediate care.
• Legal Requirements: If required by law, court order, or government regulation.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you or your family member.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your data (subject to medical record-retention laws).

7. Third-Party Links

Our website may contain links to other websites (e.g., YouTube, Google Maps). We are not responsible for the privacy practices or content of these third-party sites.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Privacy Officer:

• Bharosa Old Age Home (Unit of Bharosa Neuro Psychiatry Hospitals)
• Address: Plot No: 114, Mythripuram Karmanghat, Opp TKR College Comman, Main Road, Hyderabad - 500079, Telangana.
• Phone: +91 95050 58886
• Email: contact@bharosahospitals.com